Best way to start and get into delivery business
The best way to get into delivery is not to download the DoorDash driver app and hope. It is to sign one local business to a recurring route, buy the smallest vehicle that covers it, and let that one contract pay for the second van. Marketplace apps look like a business but they are a job with an algorithm for a boss and a 20 to 30 percent cut off the top. The operators who build something sellable start on B2B routes where the customer knows your name and pays a predictable weekly invoice.
Pick the model before you buy anything
There are four ways into this trade and they are not equally good for a first-timer. Gig delivery (DoorDash, Uber Eats, Instacart) needs zero setup but caps you at driver wages and owns your customer. Amazon DSP (Delivery Service Partner) hands you routes and vans but wants $10k liquid, a fleet, and 20 to 40 W-2 drivers on day one. A courier/same-day service (you find your own B2B accounts) is the sweet spot: real margin, a customer who calls you directly, and a book of business you can sell later. Freight and box-truck work pays more per mile but pulls in DOT weight rules and a much bigger vehicle.
For someone starting solo with limited cash, the courier model wins almost every time. You control price, you own the relationship, and one signed account de-risks the whole launch.
| Model | Cash to start | Who owns the customer | Realistic day-one pay |
|---|---|---|---|
| Gig apps (DoorDash, Uber Eats) | ~$0 | The app | $80 to $160 per shift, minus 20 to 30% cut |
| Solo B2B courier / same-day | $3k to $12k | You | $150 to $300 per route |
| Amazon DSP | $10k+ liquid, fleet required | Amazon | Salary once 20+ drivers run |
| Box truck / freight | $15k to $40k | You or a broker | $300 to $700 per day, DOT rules apply |
Choose the niche by what it pays per stop
Not all deliveries are worth the same. Restaurant food is the most crowded and the lowest-paying because three apps already fight over it. The money sits in niches with fewer players and higher urgency. Medical and lab courier work (specimens, pharmacy scripts, medical devices) pays $15 to $40 per stop and often runs on a fixed daily contract. Auto-parts runs for local stores are steady, short-radius, and predictable. Legal and financial document courier work pays a premium for chain-of-custody and speed. B2B same-day for local wholesalers is the widest lane and the easiest to sell into.
Pick one, get good at it, and become the person that industry calls first. A generalist who “delivers anything” is forgettable; the courier known as the medical-lab specialist in their county gets referred. Once you have picked a lane, the full launch order is laid out in the step-by-step starting guide.
Register it like a real carrier, not a side hustle
Form an LLC, get a free EIN from irs.gov, and open a business bank account before a single package moves. The vehicle is the part people underinsure. A personal auto policy will not cover a crash that happens while you are delivering for money, and the insurer will deny the claim the moment they learn the trip was commercial. You need a commercial auto policy, and if you carry client goods, cargo insurance on top.
If you ever cross state lines or run a vehicle over 10,001 lbs, you also enter federal territory: a USDOT number and, for interstate for-hire, FMCSA operating authority (an MC number). The full walkthrough, including which permits your state adds, is in how to set up and register a delivery business.
Buy the cheapest vehicle that covers the route
The single biggest mistake is buying too much van. A brand-new Transit or Sprinter at $45k+ turns a business that should be cash-positive in month one into a loan you service for five years. Start with a used cargo van or even a reliable sedan/hatchback if your niche is small parcels, and only step up when the volume forces it. Match the vehicle to the load, not to your ego.
Buy a used van vs finance a new one
- A used cargo van at $8k to $18k keeps your fixed cost low, so one route already covers the payment.
- No five-year loan means a slow month cannot sink you; you can park it and lose nothing but insurance.
- You learn your real mileage and wear before committing, then buy the right new van with data.
Buy a used van vs finance a new one
- Higher repair risk: budget $150 to $400 a month for maintenance on an older vehicle.
- More downtime, and a day in the shop is a day the route does not run unless you have backup.
- Worse fuel economy on older engines eats $50 to $150 a month versus a newer, efficient van.
The rule: buy used and cheap until a route is booked to more than 80 percent capacity, then finance the newer vehicle from cash flow. The full gear and vehicle list is in buying equipment and supplies for a delivery business.
Getting found is the part that decides everything
You can run the cleanest route in the county and still stall if no local business knows you exist. Two things are free and worth doing this week: claim and fully complete a Google Business Profile so “same-day courier near me” and “medical courier [your city]” can find you, and print 100 simple cards to hand to every dispatcher, office manager, and store owner on your target list. Face-to-face beats a cold email in this trade; owners sign people they have met. The local playbook is in how to promote a delivery business locally, and the wider client-getting tactics are in how to get clients and customers.
Then the higher-stakes part. A courier website is not a brochure; it is where a purchasing manager checks whether you are real at 9pm before assigning you a route. Done right it loads fast on a phone, states your niche and coverage area, shows a quote-request form and a click-to-call, and reads like a company, not a gig worker. That gap between a site that books accounts and one that just exists is invisible until you compare who calls. To have that handled instead of guessed at, get a free website walkthrough. For Google Ads, local SEO, and paid social, see our services. If you have the idea but not the plan, start at expntl.com.
Frequently asked questions
Is it better to start with gig apps or my own B2B accounts?
Gig apps are fine for a week of learning how delivery feels, but they cap you at driver pay and own the customer, so you can never sell the business. Your own B2B accounts pay more per stop, give you a customer who calls you directly, and build a book of routes you can grow or eventually sell. Use the apps to learn, then replace them with contracts.
What niche makes the most money for a small courier?
Medical and lab courier work, auto-parts runs, and legal or financial document delivery pay the most per stop because they are urgent, specialized, and less crowded than restaurant food. They also churn less: a lab that trusts you keeps you for years. Restaurant delivery is the hardest lane to profit in because three national apps already compete there.
How much do I need to start?
Owner-operator with a used van and commercial auto insurance runs roughly $3k to $12k all-in, and you can be cash-positive in the first week if you sign the route before buying the van. The line-by-line breakdown is in how much you need to start.
Do I really need commercial insurance for one van?
Yes. A personal auto policy explicitly excludes deliveries for pay, so the first at-fault crash while working gets denied and you pay tens of thousands out of pocket. Commercial auto plus cargo coverage is non-negotiable the moment you take money to move something.
How do I land my first contract with no track record?
Target independents that already deliver badly, ask who handles their runs now, and offer a two-week paid trial on one route at a flat weekly rate. You are not asking them to bet the company, just to let you prove one route. Once you nail it, the recurring contract and referrals follow.